Medical Office Assistant

3 weeks ago


Ithaca, New York, United States Cayuga Health System Full time
Job Title: Medical Office Assistant

Job Summary:

We are seeking a highly skilled Medical Office Assistant to join our team at Cayuga Health System. As a Medical Office Assistant, you will play a vital role in ensuring the smooth operation of our healthcare facilities. Your primary responsibilities will include scheduling and registering patients, managing phone calls and voicemails, and collecting co-pays. You will also be responsible for maintaining the cleanliness of the waiting room and sanitizing exam rooms and equipment.

Key Responsibilities:

* Open and close the clinic, ensuring smooth operations
* Manage phone calls, voicemails, and appointment reminder calls
* Handle new patient registration and scheduling of new and recurring patients
* Collect co-pays, co-insurance, and perform revenue cycle duties
* Maintain cleanliness of the waiting room and sanitize exam rooms and equipment
* Escort patients from the waiting room to the exam room, documenting vital signs and chief complaints

Requirements:

* High School Diploma
* Strong oral and written communication skills
* Ability to assess situations and make decisions
* Must complete yearly mandatory safety in-services and/or trainings
* Must complete yearly Healthstream e-Learning Courses
* Must adhere to patient safety "Red Rules" and infection prevention policies

Preferred Qualifications:

* 3 years office experience, medical office experience highly preferred

Work Environment:

* Onsite at Cayuga Center for Healthy Living: 310 Taughannock Blvd, Ithaca, NY 14850
* Shift: (Mon-Fri) - 8:00AM - 4:00 PM

Pay Range Disclosure:

* $18.00 to $22.00 per hour

About Cayuga Health System:

Cayuga Health System and its affiliates are committed to treating all patients, providers, staff and volunteers equitably and with dignity, ensuring the highest levels of safety, care and respect, and striving to recognize and overcome biases and policies that contribute to disparities in healthcare access, equitable care and positive health outcomes for all.

Equal Employment Opportunity:

We are proud to be an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing the rich diversity, needs and circumstances of all peoples and prioritizing opportunities to build a diverse and inclusive workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable protected characteristics.

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