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Automotive Service Advisor

2 months ago

Redlands, California, United States Tom Bell Chevrolet Full time
Service Advisor Job Description

At Tom Bell Chevrolet, we're committed to providing exceptional customer service and maintaining a well-trained workforce. As a Service Advisor, you'll play a crucial role in ensuring our customers receive the best possible support.

Responsibilities:
  • Meet with customers to determine their vehicle repair needs and provide solutions
  • Build strong customer relationships to increase satisfaction and loyalty
  • Maintain high standards of ethical business practices, professional image, and customer service
  • Monitor vehicle progress and update customers regularly
  • Oversee technicians and ensure efficient use of time and resources
  • Participate in quality control and develop standard operating procedures
Qualifications:
  • Ability to multitask and concentrate in a fast-paced environment
  • High school diploma or equivalent required
  • Valid commercial driver's license and clean driving record
  • Accredited training in service advisor skills and customer satisfaction
  • Automotive service advisor experience preferred

We offer a competitive compensation package, including medical, dental, and vision insurance, 401K plan, paid time off, and growth opportunities. If you're passionate about delivering exceptional customer service and have a strong work ethic, we encourage you to apply.