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Automotive Service Center Manager

2 months ago


Matthews, North Carolina, United States Genesis of Charlotte Full time
Job Overview

Genesis of Charlotte is seeking a skilled and experienced Shop Foreman to oversee the operations of our automotive service center in Matthews, North Carolina.

The ideal candidate will have a strong background in automotive repair and a proven track record of leadership and management.

Key Responsibilities
  • Manage a team of technicians and ensure the efficient and safe completion of repairs and maintenance tasks on customer vehicles.
  • Assign and prioritize tasks to technicians based on skill level and workload.
  • Monitor progress and quality of repairs and maintenance services.
  • Train and mentor new technicians.
  • Ensure compliance with safety protocols and regulations.
  • Handle customer inquiries and complaints.
  • Keep accurate records of work performed and maintain service logs.
  • Communicate with management regarding any issues or concerns.
  • Stay up to date with advances in automotive technology and repair techniques.
Requirements
  • High school diploma or equivalent.
  • Minimum of 5 years of experience as an automotive technician.
  • Previous experience in a supervisory or management role.
  • Strong knowledge of automotive systems and repair techniques.
  • Excellent communication and leadership skills.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Proficient in using diagnostic equipment and computer systems.
  • Familiarity with relevant safety regulations and protocols.
  • Flexibility to work on weekends and extended hours if needed.
  • Must have a valid driver's license and a clean driving record.
Benefits
  • Competitive salary.
  • Health, dental, and vision insurance.
  • Paid time off.
  • 401(k) retirement plan.
  • Employee discounts on parts and service.

Genesis of Charlotte is an equal opportunity employer and is committed to creating a diverse and inclusive workplace.