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Customer Risk Mitigation Specialist

2 months ago

Jacksonville, Florida, United States Deutsche Bank Full time
Job Title: VP Customer Risk Mitigation

Corporate Title: Vice President

Location: Jacksonville, FL

Overview

We are seeking a highly skilled professional to support the development and execution of the framework for escalating customers of concern that drive or are involved in an Anti-Financial Crime (AFC) risk event. The successful candidate will be responsible for determining the appropriate actions to take with those customers, including increasing the customer risk rating, performing enhanced due diligence, and issuing customer restriction notices.

Key Responsibilities:

  • Proactively support the definition of the list of AFC risk events that require escalation and review
  • Participate in and support the Customer Risk Working Group with AFC teams and business partners to determine the proposed action(s) that should be taken to manage the risk of the customer
  • Partner with the Business and Corporate Bank AFC Advisory to perform targeted reviews of correspondent bank customers when higher levels of AFC risk events occur
  • Track decisions and actions made with the working group, ensuring all actions have an owner and are tracked until implemented or closed
  • Disseminate customer risk metrics (e.g., triggers and Suspicious Activity Report (SAR) trends)

Requirements:

  • Bachelor's Degree or equivalent; JD or MBA a plus
  • Extensive experience within the AFC function or in business line roles supporting the AFC program
  • Strong leadership experience and skills
  • Deep knowledge of bank customers, products, and services

What We Offer:

  • A diverse and inclusive environment that embraces change, innovation, and collaboration
  • A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days
  • Employee Resource Groups support an inclusive workplace for everyone and promote community engagement
  • Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits
  • Educational resources, matching gift, and volunteer programs

Deutsche Bank Values & Diversity:

We believe talent is found in all cultures, countries, races, ethnicities, genders, sexual orientations, disabilities, beliefs, generations, backgrounds, and experiences. We pursue a working environment where everyone can be authentic and feel a sense of belonging.

We are an Equal Opportunity Employer - Veterans/Disabled and other protected categories.