Block Advisors Multi-Unit Team Leader 3

4 days ago

Portland, Oregon, United States H&R Block Full time

Job Summary:

We are seeking a highly skilled and experienced Multi-Unit Team Leader to join our team at Block Advisors. As a key member of our leadership team, you will be responsible for leading and developing a team of associates, delivering exceptional client experiences, and driving business growth across multiple offices.

Key Responsibilities:

  • Manage office staffing, operations, and logistics for multiple offices, working closely with Associate Team Leaders to ensure seamless execution.
  • Build a high-performing team environment by training, coaching, and recognizing outstanding associate contributions, while holding them accountable to Service Standards.
  • Partner with the District General Manager to create and implement office-level growth plans, including developing local partnerships and managing office community involvement.
  • Assist in recruiting and interviewing candidates for tax office associate positions, and conduct timely performance reviews to ensure associate success.
  • Lead daily team meetings, communicate essential information to tax office associates, and create associate work schedules across all offices.
  • Travel between offices as required, and may prepare up to 75 tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment.

Requirements:

  • People management experience, with a proven track record of growing and developing associates.
  • Demonstrated aptitude for growth plan execution and ability to lead towards a growth culture.
  • Strong decision-making and judgment skills, with the ability to function well in a fast-paced environment with minimal supervision.
  • Strong interpersonal and communication skills, with a customer-centric mindset that seeks to understand and exceed client needs.
  • Computer proficiency with the ability to use MS Office, and a Bachelor's degree in a related field or equivalent combination of experience.

About H&R Block:

We are a global company that believes in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Horizons 2025.

Why Work for Us:

We offer a range of benefits to support our associates' total well-being, including an Employee Assistance Program, Wellbeing program, Neurodiversity and caregiver support, and various discounts on everyday items and services. We are an equal opportunity employer and welcome diversity in the workplace.

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