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Self-Service Kiosk QA Specialist

2 months ago

San Diego, California, United States Tillster, Inc. Full time
Job Overview

Kiosk Quality Assurance Engineer - Contract Position

Company Overview:
Tillster, Inc. is dedicated to enhancing the restaurant experience by providing innovative digital engagement solutions. We are currently looking for a meticulous and skilled contractor to fill the role of Kiosk Quality Assurance Engineer. This position is ideal for individuals passionate about ensuring the reliability and quality of self-service kiosk systems.

Position Summary:
As a Kiosk Quality Assurance Engineer, you will be integral in verifying the performance, security, and compliance of our kiosk solutions. Your collaboration with development teams, designers, and product managers will be essential in executing thorough testing strategies and delivering high-quality kiosk applications.

Key Responsibilities:

  • Test Planning and Execution:
    • Formulate, implement, and execute comprehensive test plans, test cases, and test scripts for kiosk hardware and software applications.
    • Conduct functional, regression, security, and performance testing to ensure payment processing reliability and accuracy.
  • Hardware and Software Integration Testing:
    • Validate the integration of payment kiosk software with various hardware components, such as card readers, printers, and touchscreens.
    • Ensure compatibility and seamless functionality with diverse payment methods and processing systems.
  • Security and Compliance Testing:
    • Implement security testing protocols to identify and mitigate potential vulnerabilities in payment kiosk applications.
    • Ensure adherence to industry standards and regulations related to payment processing.
  • Usability Testing:
    • Work alongside UX/UI designers to perform usability testing, ensuring an optimal user experience for payment kiosk interfaces.
    • Provide constructive feedback on user interface design enhancements.
  • Documentation and Reporting:
    • Maintain thorough documentation of test cases, results, and any issues encountered during testing.
    • Effectively communicate with development teams to deliver detailed reports on bugs and suggested improvements.

Qualifications:

  • Bachelor's degree in Computer Science, Software Engineering, or a related field preferred; candidates who are seniors in college seeking a paid contract-intern role are also encouraged to apply.
  • 0-1 year of experience in Hardware QA testing for payment systems, ideally in a kiosk environment.
  • On-site role.
  • Familiarity with payment processing protocols, standards, and compliance requirements is preferred.
  • Strong analytical and problem-solving abilities.

Preferred Skills:

  • Experience with hardware testing tools and frameworks.
  • Knowledge of hardware testing methodologies.
  • Familiarity with payment technologies such as EMV, NFC, and QR codes.

Core Values:
At Tillster, we prioritize our core values, which include:

  • Customer Focus: Always prioritize customer satisfaction in our actions.
  • Collaboration: Work effectively together, valuing diverse perspectives.
  • Innovation: Embrace creativity and pursue new ideas for progress.
  • Data-Driven: Make informed decisions based on accurate data.
  • Results-Oriented: Aim for tangible outcomes and high performance.
  • Accountability: Take responsibility for actions and work success.
  • Passion: Bring enthusiasm to the workplace and enjoy the journey.

Commitment to Diversity:
Tillster is committed to creating an inclusive environment where all employees feel respected and engaged. We embrace diversity in all forms and are proud to be an equal opportunity employer.

Compensation:
The expected hourly rate for this position is $25-$32.