Family Law Intake Professional

3 weeks ago


Rockville, Minnesota, United States The Law Offices of Josephia Rouse Full time
Company Profile
We are a progressive family law firm committed to redefining the standard of care for our clients. As an Intake Specialist, you will be at the forefront of this revolution, connecting with clients, understanding their needs, and guiding them through the complexities of the divorce process.

Job Summary
This is a dynamic opportunity to join a fast-paced, results-driven team and contribute to our mission of providing tailored solutions for families navigating separation. As an essential member of our intake process, you will ensure that every client interaction is exceptional, engaging, and empowering.

Main Responsibilities
  • Engage with prospective clients, assessing their needs and matching them with suitable services.
  • Coordinate with attorneys to manage schedules, facilitate consultations, and drive business growth.
  • Streamline administrative tasks, ensuring accurate records, and maintaining a productive work environment.
  • Collaborate with the marketing team to develop targeted campaigns, expand business channels, and promote the firm's expertise.

Key Requirements
  • 2+ years of experience in customer-facing roles, preferably in a similar industry.
  • Exceptional communication and interpersonal skills, with a proven track record of building strong relationships.
  • Advanced proficiency in Microsoft Office, particularly Excel, and experience with case management software.
  • Aptitude for learning, adaptability, and a commitment to ongoing professional development.
  • Knowledge of family law principles and procedures, with a passion for delivering exceptional service.


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