Seasonal Sales Support Associate

3 hours ago


Nashville, Tennessee, United States David Yurman Full time

Job Summary

We are seeking a highly organized and detail-oriented Seasonal Sales Support to join our team at David Yurman. As a key member of our retail operations staff, you will provide administrative and logistical support to ensure the smooth operation of our stores.

Key Responsibilities

  • Enter sales data accurately and efficiently at the point of sale.
  • Provide exceptional customer service by answering and directing incoming calls in a professional and courteous manner.
  • Assist sales associates on the sales floor as needed to ensure a seamless customer experience.
  • Maintain visual merchandising and housekeeping standards to reflect the current visual guidelines and priorities.
  • Assist in wrapping client packages and cleaning client jewelry.
  • Restock store packaging and stationary as needed.
  • Assist in inventorying office supply, packaging, and stationary needs.
  • Identify client jewelry repairs and assist in maintaining a clean case line.
  • Organize understock and assist in inventory serial case audits.
  • Ensure the organization and cleanliness of the jewelry cleaning area.

Requirements

  • Minimum 1 year of experience in an operational role in a customer service environment, with luxury retail experience preferred.
  • Proficient in Microsoft Excel and Outlook.
  • Ability to be detail-oriented, adapt, and prioritize in a fast-paced environment.
  • Flexibility to work in various roles based on business needs and to work non-traditional hours, including days, nights, weekends, and holidays.


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