Claims Operations Manager
3 days ago
USAA is a leading provider of financial services to the U.S. military community. Our mission is to facilitate the financial security of millions of U.S. military members and their families.
The OpportunityWe are seeking a highly skilled and experienced Claims Operations Manager to lead our Auto Injury Claims team. As a Claims Operations Manager, you will be responsible for leading a team of claims examiners and ensuring that claims are processed efficiently and effectively.
The ideal candidate will have a strong background in claims handling, leadership, and customer service. You will be responsible for developing and implementing process improvements, providing coaching and feedback to team members, and ensuring compliance with regulatory requirements.
This is a challenging and rewarding role that requires strong leadership and communication skills. If you are a motivated and experienced claims professional looking for a new challenge, we encourage you to apply.
Key Responsibilities- Lead and manage a team of claims examiners
- Develop and implement process improvements to increase efficiency and effectiveness
- Provide coaching and feedback to team members to improve performance
- Ensure compliance with regulatory requirements
- Collaborate with internal stakeholders to achieve business objectives
- Bachelor's degree or equivalent experience
- 6+ years of experience in claims handling, leadership, and customer service
- 2+ years of experience in a leadership or management role
- Strong knowledge of claims handling and regulatory requirements
- Excellent leadership, communication, and coaching skills
USAA offers a competitive salary and benefits package, including comprehensive medical, dental, and vision plans, 401(k), pension, life insurance, and paid time off. We also offer opportunities for professional growth and development, including training and education programs.
At USAA, we value diversity and inclusion and are committed to creating a workplace that is welcoming and inclusive for all employees. We are an equal opportunity employer and welcome applications from qualified candidates of all backgrounds.
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Claims Operations Manager
3 days ago
Phoenix, Arizona, United States USAA Full timeJob Title: Manager, Claims OperationsAt USAA, we're committed to facilitating the financial security of millions of U.S. military members and their families. As a dedicated Manager, Claims Operations, you'll lead a team of Sr. Injury Adjusters handling moderate complexity Attorney Repped Auto injury Claims for the Western Region.Key Responsibilities:Lead a...
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Claims Operations Manager
3 days ago
Phoenix, Arizona, United States USAA Full timeWhy USAA?At USAA, we're driven by a mission to provide financial security to millions of U.S. military members and their families. Our core values of honesty, integrity, loyalty, and service guide everything we do, from how we treat our members to how we treat each other. We're a team that's passionate about making a real impact for our members.The...
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Claims Operations Manager
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Phoenix, Arizona, United States USAA Full timeJoin Our Team as a Claims Operations ManagerAt USAA, we're committed to providing exceptional service to our members. As a Claims Operations Manager, you'll play a critical role in leading a team of skilled claims adjusters to deliver outstanding results.Key Responsibilities:Lead a team of claims adjusters to investigate, evaluate, and negotiate...
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Claims Operations Manager
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Phoenix, Arizona, United States USAA Full timeAbout the RoleWe are seeking a highly skilled and experienced Claims Operations Manager to lead our Auto Claims team in Phoenix, AZ. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of the team, ensuring that claims are handled efficiently and effectively, and driving process improvements to enhance...
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Claims Operations Manager
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Phoenix, Arizona, United States USAA Full timeAbout the RoleUSAA is seeking a seasoned Claims Operations Manager to lead a team of Auto Injury Examiners. As a key member of our claims team, you will be responsible for ensuring the effective management of auto injury claims, from investigation to resolution. Your expertise will be crucial in developing and implementing process improvements, driving...
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Claims Operations Manager
3 days ago
Phoenix, Arizona, United States Usaa Full timeJob Opportunity: Manager, Claims OperationsAt USAA, we're committed to delivering exceptional service to our members. As a Manager, Claims Operations, you'll play a critical role in leading a team of Sr. Injury Adjusters, handling moderate complexity Attorney Repped Auto injury Claims for the Western Region.Key Responsibilities:Lead a team of claims...
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Claims Operations Manager
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Phoenix, Arizona, United States USAA Full timeAbout USAAUSAA is a leading provider of financial services to U.S. military members and their families. Our mission is to facilitate the financial security of our members, and we're committed to delivering exceptional service and support.The OpportunityWe're seeking a highly skilled and experienced Claims Operations Manager to join our team. As a Claims...
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Claims Operations Manager
3 weeks ago
Phoenix, Arizona, United States USAA Full timeJob Title: Manager, Claims OperationsAt USAA, we're committed to delivering exceptional service to our members. As a Manager, Claims Operations, you'll play a critical role in leading a team of skilled professionals who handle complex auto injury claims for the Western Region.Key Responsibilities:Lead a team of Sr. Injury Adjusters in handling moderate...
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Claims Operations Manager
3 days ago
Phoenix, Arizona, United States Usaa Full timeAbout the OpportunityWe are seeking a dedicated Claims Operations Manager to lead a team of Auto Injury Examiners. As a Claims Operations Manager, you will be responsible for leading and managing a team of claims professionals who are responsible for investigating, evaluating, and negotiating claims. You will develop and implement process improvements,...
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Claims Operations Manager
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Phoenix, Arizona, United States Usaa Full timeJoin Usaa as a Manager, Claims OperationsAt Usaa, we're committed to facilitating the financial security of millions of U.S. military members and their families. As a Manager, Claims Operations, you'll play a critical role in leading a team of Sr. Injury Adjusters, handling moderate complexity Attorney Repped Auto injury Claims for the Western Region.Key...
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Claims Operations Manager
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Phoenix, Arizona, United States USAA Full timeAbout USAAUSAA is a mission-driven organization dedicated to serving the financial security needs of U.S. military members and their families. Our core values of honesty, integrity, loyalty, and service guide everything we do, from how we treat our members to how we treat each other.The OpportunityWe are seeking a highly skilled and experienced Manager,...
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Claims Operations Manager
3 weeks ago
Phoenix, Arizona, United States USAA Full timeAbout the RoleWe are seeking a highly skilled and experienced Claims Operations Manager to lead our team of Sr. Injury Adjusters in the Western Region. As a key member of our Claims Operations team, you will be responsible for managing a team of claims adjusters and ensuring that claims are handled efficiently and effectively.Key ResponsibilitiesLead a team...
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Claims Operations Manager
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Claims Operations Manager
3 days ago
Phoenix, Arizona, United States Usaa Full timeWhy USAA?At USAA, we have a mission to facilitate the financial security of millions of U.S. military members and their families. We're working together to build a great experience and make a real impact for our members.The OpportunityWe're seeking a dedicated Claims Operations Manager to lead a team of Auto Adjusters. This team will handle Moderate to...
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Claims Operations Manager
3 weeks ago
Phoenix, Arizona, United States USAA Full timeAbout the RoleWe are seeking a highly skilled and experienced Claims Operations Manager to lead our team of Sr. Injury Adjusters in handling moderate complexity Attorney Repped Auto injury Claims for the Western Region.As a Claims Operations Manager, you will be responsible for leading a team of claims professionals, developing engaged employees through...
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Claims Operations Manager
4 weeks ago
Phoenix, Arizona, United States USAA Full timeAbout the RoleWe are seeking a highly skilled and experienced Manager, Claims Operations to lead our team of Sr. Injury Adjusters in handling moderate complexity Attorney Repped Auto injury Claims for the Western Region.Key ResponsibilitiesLead a team of claims professionals in investigating, evaluating, and negotiating claims to ensure timely and fair...
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Claims Operations Manager
2 days ago
Phoenix, Arizona, United States USAA Full timeJob Title: Manager, Claims OperationsAt USAA, we're committed to facilitating the financial security of millions of U.S. military members and their families. As a Manager, Claims Operations, you'll play a critical role in leading a team of Sr. Injury Adjusters to handle moderate complexity Attorney Repped Auto injury Claims for the Western Region.Key...
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Claims Operations Manager
2 weeks ago
Phoenix, Arizona, United States USAA Full timeAbout USAAWe're a leading provider of financial services to U.S. military members and their families, committed to facilitating their financial security and delivering exceptional service and support.The OpportunityWe're seeking a highly skilled and experienced Claims Operations Manager to lead our Auto Injury Claims team. As a key member of our leadership...
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Claims Operations Manager
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Claims Operations Manager
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Phoenix, Arizona, United States USAA Full timeAbout USAAAt USAA, we're driven by a mission to provide financial security to millions of U.S. military members and their families. Our core values of honesty, integrity, loyalty, and service guide everything we do, from how we treat our members to how we treat each other.The OpportunityWe're seeking a seasoned Claims Operations Manager to lead our auto and...