Instructional Designer

3 days ago

San Francisco, California, United States Postman Full time
Postman Instructional Designer

Postman is the world's leading collaboration platform for API development. We're seeking an experienced Instructional Designer to join our Sales Enablement team. As an Instructional Designer at Postman, you will be responsible for designing and developing training content and self-paced courses for new hire onboarding, everboarding, and skills development for our go-to-market team.

Key Responsibilities:
  • Design and develop training content and self-paced courses for new hire onboarding, everboarding, and skills development for the go-to-market team
  • Apply proven instructional design theories and adult learning principles to the development of engaging and relevant content that enhances learning transfer and retention
  • Collaborate with the new hire onboarding program manager and subject matter experts to identify target audience's training needs
  • Conduct instructional research and analysis on our learners and stakeholders
  • Create learning objectives to appropriately match the identified training needs, and design content that meets those goals
  • Manage, own, and update training content in LMS and CMS in collaboration with department standards
  • Produce hands-on exercises, activities, and assessments that align with the content and learner, and are designed to reinforce learning
  • Simultaneously manage multiple learning programs holding various levels of complexity and time-critical deliverables through their entire life cycle
Requirements:
  • Minimum 3-5 years of experience designing and producing learning content for software applications
  • Skilled in course development
  • Experience managing, organizing, and updating Learning Management Systems and/or Content Management Systems (preferably Highspot)
  • Demonstrated ability to translate product features, specifications, and technical complexities into accessible learning content
  • Strong editing, writing, and communication skills with the ability to create clear instructional content and scripts, and to edit others' work to meet department standards
  • Proven track record of delivering high-quality content in dynamic, fast-paced environments with rapidly changing products
  • Strong analytical skills with the ability to use data to inform decisions and improve outcomes
  • Work hours within one of these four North American time zones (Eastern, Central, Mountain, Pacific), preferably located in the San Francisco bay area
  • Bachelor's degree in instructional design, educational technology, or similar
  • High standards, a strong eye for detail, and a strong sense of ownership
What We Offer:
  • A competitive salary and equity package
  • Medical, dental, vision, and cool perks
  • Unlimited PTO because we believe everyone should take the time off needed to refresh, relax, and reflect
  • A wellness program that includes fitness-related reimbursements, a meal stipend, home office set-up reimbursement, internet reimbursement, book reimbursements for professional development, and a training platform for continued learning and education for personal growth
  • A donation-matching program that can support causes you care about
Postman is an Equal Employment Opportunity and Affirmative Action Employer.

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