Guitar Instrument Specialist

2 weeks ago


Bridgeport, Connecticut, United States Guitar Center Full time

We are seeking a skilled Guitar Instrument Specialist to join our team at Guitar Center. As a specialist, you will be responsible for providing exceptional customer service and expert repair services for customer-owned instruments.

About Guitar Center

Guitar Center is a leading music retailer that embodies the world of creativity and music. We encourage staff to find their own individual sound and foster a creative environment to nurture lifelong musicians. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music.

Job Description

The Guitar Instrument Specialist will interact with customers, ensuring a positive customer experience while servicing customer-owned instruments with a high level of craftsmanship. This role requires a strong customer focus, initiative in identifying opportunities, and the ability to train others on product knowledge and techniques. Additionally, the specialist will maintain store owned gear, complete warranty repair work, and perform additional duties as assigned.

Requirements
  • Skilled understanding of repairing guitars
  • Foundational product knowledge on Guitar Center products
Benefits

Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. For our employees who are musicians, we offer the unique opportunity of gig leave—take time off to share your music with the world and return to your job after your tour.

We believe in creating inclusive environments that put our customers first all the while fulfilling our mission. If you are passionate about music and customer service, we invite you to apply for this exciting opportunity.



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