Retail Sales Associate

1 month ago


Sterling, Virginia, United States TJ Maxx Full time
About TJ Maxx

At TJ Maxx, we're passionate about delivering an exceptional customer experience. Our stores are a treasure trove of exciting surprises, with a vast selection of designer and brand-name products at unbeatable prices.

Job Summary

We're seeking a highly motivated and customer-focused Retail Sales Associate to join our team. As a key member of our sales floor team, you'll be responsible for delivering a world-class customer experience, maintaining a clean and organized store environment, and adhering to all operational and merchandise standards.

Key Responsibilities
  • Provide exceptional customer service, engaging with customers and embodying our customer experience principles
  • Maintain a clean and organized store environment, adhering to all operational and merchandise standards
  • Process customer purchases and returns accurately, counting change back to customers as needed
  • Promote credit and loyalty programs to customers
  • Initiate and participate in store recovery as needed throughout the day
  • Maintain all organizational, cleanliness, and recovery standards for the sales floor and participate in the maintenance/cleanliness of the entire store
Requirements
  • Excellent customer service skills and a passion for delivering a world-class customer experience
  • Ability to work a flexible schedule to support business needs
  • Strong communication and organizational skills, with attention to detail
  • Capable of multi-tasking and responding to changes in direction or unexpected situations
  • Able to lift heavy objects with or without reasonable accommodation
Benefits

We offer a comprehensive benefits package, including associate discounts, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care and cell phone discounts, pet and legal insurance, credit union, referral bonuses, and more.

Our starting pay range is $12.00 to $12.50 per hour, with actual starting pay determined by relevant skills, qualifications, and experience.

At TJ Maxx, we're committed to creating a diverse and inclusive work environment where everyone feels valued and empowered to succeed.



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