Travel Agent

2 weeks ago

Littleton, Colorado, United States The Auto Club Group Full time
Job Title: Travel Agent

We are seeking a highly motivated and results-driven Travel Agent to join our team at The Auto Club Group. As a Travel Agent, you will be responsible for generating new sales, retaining existing members, and growing our overall book of business through our multiple product offerings.

Key Responsibilities:
  • Establish and grow mutually beneficial relationships with AAA Members to maximize their member experience and use of AAA benefits, leading to profitable sales, revenue growth, and repeat Travel bookings
  • Achieve assigned travel, membership, and credit card sales goals
  • Sell cruises, tours, hotel accommodations, air travel, car rental, travel insurance, AAA credit cards, AAA memberships, and related travel products and services
  • Prepare complex and/or large-scale domestic and international travel packages
  • Complete reservations and advise clients regarding documentation requirements
  • Make necessary travel arrangements (i.e., reservations, collect money, and process documents)
  • Receive and champion customer concerns through to resolution
  • Ask for referrals, build, and grow a book of client business by utilizing the AAA ACG lead system
  • Proactively learn and utilize AAA ACG digital and communication technologies to achieve objectives
What We Offer:
  • An hourly rate of $16.50 plus commissions on sales of travel and membership products
  • Excellent and comprehensive benefits packages, including medical, dental, and vision benefits, 401k match, paid parental leave, paid time off, and more
  • Opportunities for professional development and career advancement
  • A dynamic and supportive work environment
Requirements:
  • High school diploma or equivalent
  • 1-year business-to-consumer sales experience
  • Strong sales skills with a history of effectively developing, tracking, following up on, and closing leads
  • Advanced consultative selling techniques utilizing thorough product knowledge
  • Strong phone sales and prospecting skills
  • Excellent verbal and written communication skills combined with strong customer focus
  • Ambition, motivation, and drive
  • Excellent listening skills and ability to understand customer needs
  • Ability to proactively grow a personal book of business and repeat clients
Why Choose a Career with The Auto Club Group?

We are a leading provider of membership, travel, insurance, and financial services to approximately 14+ million members and customers across 14 states and 2 U.S. territories. Our company values diversity, equity, and inclusion, and we are committed to creating an inclusive and welcoming environment for all employees.

We offer a competitive compensation package, comprehensive benefits, and opportunities for professional development and career advancement. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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