Travel Agent

1 week ago

Littleton, Colorado, United States The Auto Club Group Full time
Join The Auto Club Group as a Field Travel Agent

We are seeking a highly motivated and results-driven Field Travel Agent to join our team at The Auto Club Group. As a Field Travel Agent, you will be responsible for generating new sales, retaining existing members, and growing our overall book of business through our multiple product offerings.

Key Responsibilities:
  • Establish and grow mutually beneficial relationships with AAA Members to maximize their member experience and use of AAA benefits, leading to profitable sales, revenue growth, and repeat travel bookings.
  • Achieve assigned travel, membership, and credit card sales goals.
  • Sell cruises, tours, hotel accommodations, air travel, car rental, travel insurance, AAA credit cards, AAA memberships, and related travel products and services.
  • Prepare complex and/or large-scale domestic and international travel packages.
  • Complete reservations and advise clients regarding documentation requirements.
  • Make necessary travel arrangements (i.e., reservations, collect money, and process documents).
  • Receive and champion customer concerns through to resolution.
  • Ask for referrals, build, and grow a book of client business by utilizing the AAA ACG lead system.
  • Proactively learn and utilize AAA ACG digital and communication technologies to achieve objectives.
What it's like to work for The Auto Club Group:
  • Serve our members by making their satisfaction our highest priority.
  • Do what's right by sustaining an open, honest, and ethical work environment.
  • Lead in everything we do by offering best-in-class products, benefits, and services.
  • ACG values our employees by seeking the best talent, rewarding high performance, and holding ourselves accountable.
How We Reward Our Employees:

An hourly rate of $16.50 plus commissions on sales of travel and membership products.

ACG offers excellent and comprehensive benefits packages:

  • Medical, dental, and vision benefits.
  • 401k Match.
  • Paid parental leave and adoption assistance.
  • Paid Time Off (PTO), company-paid holidays, CEO days, and floating holidays.
  • Paid volunteer day annually.
  • Tuition assistance program, professional certification reimbursement program, and other professional development opportunities.
  • AAA Membership.
  • Discounts, perks, and rewards and much more.
Why Choose a Career with The Auto Club Group (ACG):
  • Established brand that has been around for over 100 years. Our members know and trust us.
  • Branch offices present a unique dynamic for selling.
  • Walk-in traffic also provides the chance for selling opportunities daily.
  • Field Travel Agents receive 100% backing from one of America's most trusted brands to include paid training.
  • LEADS, LEADS, LEADS - company-provided leads as well as the opportunity to sell to the existing membership base.
  • Offices house travel, membership, and insurance sales staff.
Excellent Opportunities to Build a Career Path:

Pursue corporate leadership roles in the Distribution channel or elsewhere in the organization, such as:

  • Travel Sales Leadership.
  • Field Sales Leadership.
  • Learning & Development.
  • Field Agent Support.
  • Vendor & Product Development.
  • Marketing.

We are looking for candidates who:

Required Qualifications:

  • High school diploma or equivalent.

Work Experience:

  • 1-year business-to-consumer sales.

Successful candidates will possess:

  • Strong sales skills with a history of effectively developing, tracking, following up on, and closing leads.
  • Advanced consultative selling techniques utilizing thorough product knowledge.
  • Strong phone sales and prospecting skills.
  • Excellent verbal and written communication skills combined with strong customer focus.
  • Ambition, motivation, and drive.
  • Excellent listening skills and ability to understand customer needs.
  • Ability to proactively grow a personal book of business and repeat clients.

Work Environment:

This is an in-office position. Employees will service ACG members in-person and are based on-site in an ACG branch facility.

Who We Are:

Become a part of something bigger.

The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands.

By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.

And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.

We have positions available for every walk of life. AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.

To learn more about AAA The Auto Club Group, visit [insert link].

Important Note:

ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable, and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals.

ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.

The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.

The Auto Club Group, and all its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.

Regular and reliable attendance is essential for the function of this job.

AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

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