Assistant Service Manager

1 month ago


Jericho, New York, United States Goodyear Full time
Job Title: Assistant Service Manager

Join Goodyear, a leading tire and auto service company, as an Assistant Service Manager. In this role, you will be responsible for delivering exceptional customer service, managing the service department, and contributing to the growth and success of our team.

Key Responsibilities:
  • Drive sales growth through guest interactions and tire and service sales
  • Build strong relationships with guests and ensure their satisfaction through effective communication and problem-solving
  • Manage the service department, including scheduling associates, service appointments, and workflow organization
  • Contribute to the training and development of service department associates
  • Articulate warranties, promotions, and advertisements to guests
  • Utilize tools to make recommendations to guests based on manufacturing guidelines
  • Maintain a clean and safe work and guest area
Requirements:
  • Minimum 1 year of previous automotive service department experience
  • Valid driver's license
  • Must be at least 18 years of age
Preferred Qualifications:
  • Previous management experience
  • Previous automotive service sales experience
What We Offer:
  • Competitive base pay
  • Comprehensive benefit package, including medical, prescription, dental, vision, 401(k), life insurance, disability, tuition assistance, sick and vacation time, and tire discounts
  • Opportunities for career advancement and professional growth

Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. We are committed to diversity and inclusion in the workplace and welcome applications from qualified candidates of all backgrounds.



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