Customer Service Associate
4 days ago
Manna Development Group is a dynamic organization that values exceptional service and quality food. Our team members play a vital role in delivering an outstanding guest experience, making every visit to our café a memorable one.
SalaryWe offer a competitive hourly wage of $16.50/hour, plus tips, ensuring our team members are fairly compensated for their hard work and dedication.
Job DescriptionWe are seeking enthusiastic and customer-focused individuals to join our café team as Café Associates. As a Café Associate, you will be the face of our brand, responsible for creating a welcoming atmosphere, taking orders, serving food and beverages, and ensuring seamless operations.
Your primary responsibilities will include:
- Providing exceptional customer service, responding promptly to guests' needs and concerns.
- Preparing and serving high-quality food and beverages, adhering to health and safety standards.
- Operating point-of-sale systems efficiently, processing transactions accurately, and handling cash and credit transactions.
- Maintaining a clean and organized workspace, adhering to company standards and procedures.
To succeed in this role, you should possess:
- Excellent communication skills, with the ability to interact with diverse customers effectively.
- A friendly and approachable demeanor, with a passion for delivering exceptional guest experiences.
- Basic math skills, with the ability to handle cash and operate point-of-sale systems accurately.
- Ability to lift up to 30 pounds and stand for long periods, with or without reasonable accommodations.
We offer a comprehensive benefits package, including:
- A competitive hourly wage, plus tips.
- A comprehensive benefit package, including health, dental, and vision coverage.
- Paid time off, allowing you to recharge and prioritize your well-being.
- A 401(k) plan with matching contributions, helping you build a secure financial future.
- A scholarship program, supporting your personal and professional growth.
- An employee assistance fund, providing support during challenging times.
- Free counseling services, promoting your mental well-being.
- A Company Care Coach Chaplain, offering spiritual guidance and support.
- Daily Pay, granting you access to your earnings when needed (CA locations exempt).
At Manna Development Group, we believe in fostering a positive and inclusive work environment, where our team members can grow and thrive. If you're passionate about delivering exceptional customer experiences and contributing to a dynamic team, we invite you to join us on our journey
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