Loan Officer

2 weeks ago

MA United States American Airlines Full time

Job Summary

We are seeking a skilled Loan Officer to join our team at the AACU Branch Operations. As a Loan Officer, you will be responsible for building member relationships and matching member needs to American Airlines Credit Union products and services.

Key Responsibilities

  • Process new loan applications, including interviewing members, analyzing credit reports, and offering the best product to meet member needs.
  • Exercise lending authority to handle loan requests, including consumer loans.
  • Create and promote positive name recognition for the Credit Union.
  • Support or speak publicly at special Credit Union events.
  • Work with branch/department managers and staff to identify and leverage cross-selling opportunities.
  • Research member inquiries and provide solutions in a timely manner.
  • Maintain awareness of all branch functions and duties to ensure proper support and coverage.
  • Implement and enforce internal control and security measures in accordance with Credit Union policies and government regulations.
  • Foster a culture that promotes teamwork, service excellence, and relationship building.
  • Handle responsibilities of a Member Services Representative as needed.
  • Perform Notary Services as required.
  • Provide coverage for management vacations.
  • May work a rotating Saturday schedule depending on job location.
  • Perform other duties as assigned.

Requirements

  • High School diploma or GED equivalent.
  • Must be able to work in-person at assigned branch location.
  • Must have strong working background in a financial institution and relevant consumer loan processing or underwriting experience within the last twelve months.
  • Job level to be determined by the candidate's skills, qualifications, and experience.

Preferred Qualifications

  • Bachelor's Degree in Business, Finance, or related area, or equivalent financial services experience.
  • Lending and sales-culture environment experience.

Skills, Licenses & Certifications

  • Skilled in Microsoft Office software (i.e., Word, Excel, Access, PowerPoint).
  • Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable.
  • Ability to exercise excellent member service skills.
  • Ability to perform in a sales-culture environment with a desire to cross-sell Credit Union products and services.
  • Ability to perform in a fast-paced environment, handle multiple tasks, and function as an integral part of a team.
  • Ability to interact professionally with all employees and members.
  • Ability to speak, read, and write in English is required; Spanish is a plus.
  • Ability to work independently and with minimal supervision.
  • Ability to perform basic math calculations and analyze data.
  • Ability to self-motivate with strong organization skills and capacity for attention to detail.
  • Ability to effectively prioritize work and meet deadlines.
  • Ability to sit and/or stand for extended periods of time.
  • Ability to work varying schedules, including evenings and weekends.
  • Ability to travel overnight.
  • Ability to maintain satisfactory performance and attendance.
  • Ability to pass applicable American Airlines and Credit Union pre-hire compliance checks.

What We Offer

  • Travel Perks: Reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: Access to health, dental, prescription, and vision benefits to help you stay well.
  • Wellness Programs: Tools, resources, and support to help you be the best version of yourself.
  • 401(k) Program: Employer contributions available after one year.
  • Additional Benefits: Employee Assistance Program, pet insurance, and discounts on hotels, cars, cruises, and more.

About Us

At American Airlines, we value diversity and inclusion. Our Employee Business Resource Groups connect our team members to our customers, suppliers, communities, and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

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