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Digital Content Creator

2 months ago

Bloomington, Illinois, United States LMI Full time
About the Role

LMI is a leading consultancy dedicated to improving the business of government, leveraging expertise in advanced analytics, digital services, logistics, and management advisory services. As a trusted third party to federal civilian and defense agencies, we provide unbiased support to drive meaningful change.

Job Summary

We are seeking a highly skilled Web-Based Service Specialist/User Experience (UX) Specialist to join our team. The ideal candidate will serve in a full-time client-facing role, providing technical publication support, including desktop publishing, copy-editing, and coordinating with analysts, graphic designers, and fellow editors.

Key Responsibilities

  • Design and develop new sections or content for OS-related websites, focusing on user experience/user interface (UX/UI) and full site design and coding updates, as needed.
  • Publish content to DS internal and Agency-wide websites, ensuring timely and accurate dissemination of information.
  • Execute strategic and tactical website designs, updates, and published products aimed at improving communications within DS and throughout the Agency workforce.
  • Collaborate with DS Communications graphic designers to layout and design communications, including the DS weekly Bulletin, for electronic dissemination to DS audiences.
  • Work with DS Communications Team and other stakeholders to update DS-related web products, including specialized sites or pages for events or communications campaigns.
  • Conduct website usability, accessibility, and functionality testing, gathering periodic website metrics and making change recommendations based on user behavior.
  • Develop business processes and an auditing system to ensure that web and digital content remain updated.
  • Assist with all event-related communications and taskings to plan and fully execute Directorate-level events.
  • Work under the day-to-day direction of the Chief of DS Communications and the DS Chief of Staff.

Requirements

  • Extensive experience with frontend and web application development and support during the development process, including web page hierarchy and organization.
  • Extensive frontend web development experience that focuses on user experience/user interface (UX/UI), making information easily accessible and engaging for a user.
  • Minimum of 2 years of experience with HTML5/CSS3, SASS, and/or JavaScript.
  • Minimum of 2 years of experience using SharePoint, Word press, and/or Joomla.
  • Minimum of 1 year of experience using the Adobe Creative Suite to produce a variety of web-related visuals.
  • Understanding of cloud-based infrastructure and automation, including AWS, CloudFormation, CloudWatch, and S3.
  • Minimum of 2 years of experience working with designers to create complex custom user interfaces and interactive experiences.
  • Publish and post web content in a variety of formats, including web articles, videos, and audio stories/podcasts, with a focus on accessibility.
  • Experience with ADA accessibility standards and building web platforms that are accessible.
  • Excellent organizational skills and superb attention to detail.
  • Exercise tact, diplomacy, sound judgment, personal integrity, and discretion.
  • Work independently and effectively with personnel at all levels in a team environment.
  • Develop plans and solutions to resolve problems and issues.
  • Effectively plan workload, meet established deliverables, and manage competing priorities.
  • Operate effectively in a dynamic, multitasking environment and change task focus quickly, with a strong commitment to customer satisfaction.
  • Familiarity with corporate communications or implementing corporate change efforts using the web interface as a communications tool.
  • TS/SCI with Polygraph required.