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Senior Systems Administrator

2 months ago

San Diego, California, United States ManTech Full time

Secure Our Nation, Ignite Your Future

Become a vital member of a diverse workforce at an industry-leading organization where employee welfare is prioritized.

At ManTech International Corporation, you will play a crucial role in safeguarding national security while engaging in innovative projects that provide opportunities for professional growth.

Position Overview:

ManTech is seeking a dedicated and customer-focused Staff Systems Administrator / Analyst to enhance our operations. Key responsibilities include:

  • Overseeing and troubleshooting Windows servers and workstations, both remotely and on-site.
  • Providing Windows system administrative support, including user management, software installation, and system monitoring.
  • Managing domain controllers, file servers, application servers, and various cloud resources.
  • Efficiently receiving and categorizing customer incidents within the ticketing system.
  • Adhering to standard operating procedures to ensure accurate logging of all tickets.
  • Escalating unresolved issues to the appropriate support tier.
  • Assisting in the configuration of baseline switches, routers, and PCs for deployment.
  • Coordinating equipment preparation, shipping, and inventory validation.

Site Surveys:

Conducting remote site assessments to determine hardware and cabling requirements.

Basic Qualifications:

  • A minimum of 2 years of relevant experience in a System Analyst/Administrator role or similar.
  • Possession of an appropriate DoD 8570 Level II certification.
  • Experience in network and patch management.
  • Understanding of system security, data backup/recovery, and network monitoring.
  • Proficient in troubleshooting and resolving issues effectively.
  • Willingness to travel up to 25% domestically and internationally.
  • Exceptional customer service skills with a focus on positive support interactions.

Preferred Qualifications:

  • Bachelor's Degree in Information Technology, Cybersecurity, Data Science, Information Systems, or Computer Science from an accredited institution.
  • DoD Intermediate Certification (Cloud+, GICSP, SSCP, or GSEC) or equivalent military training.
  • ITIL 4 Foundations certification.

Security Clearance Requirements:

  • Top Secret-SCI clearance adjudicated within the last 6 years.
  • Willingness to undergo a polygraph examination.

The projected compensation range for this position is $80,900-$134,800, influenced by various factors such as contract wage determination, relevant experience, skills, geographic location, education, and certifications. ManTech also offers a comprehensive benefits package, including health insurance, life insurance, paid time off, retirement savings, and learning and development opportunities.

For positions requiring access to technology/software subject to export control laws, employment is contingent upon verifying U.S.-person status or obtaining necessary licenses. Compliance with federal law is mandatory.

ManTech International Corporation and its subsidiaries are equal opportunity employers. We do not discriminate against any employee or applicant based on race, color, sex, religion, age, sexual orientation, gender identity, national origin, marital status, disability, or veteran status.

If you require reasonable accommodation to apply for a position, please contact ManTech's Corporate EEO Department.

ManTech does not accept unsolicited resumes from recruitment agencies and pays no fees for unsolicited services.