Retail Service Advisor

3 weeks ago


Eugene, Oregon, United States Office Depot Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Service Advisor. As a key member of our sales team, you will be responsible for providing exceptional customer service, educating customers about our products and services, and driving sales growth.

Key Responsibilities
  • Provide exceptional customer service by responding to customer inquiries, resolving issues, and exceeding customer expectations.
  • Educate customers about our products and services, including technology, furniture, and print offerings.
  • Drive sales growth by utilizing our proven sales principles, identifying customer needs, and making recommendations to meet those needs.
  • Work collaboratively with colleagues to achieve sales goals and provide a positive customer experience.
  • Stay up-to-date on product knowledge, sales techniques, and company policies to ensure compliance and excellence in customer service.
Requirements
  • High school diploma or equivalent education preferred.
  • Minimum 1 year experience in a related field, preferably in sales and customer service.
  • Strong communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Basic computer skills and ability to process information through our POS register system.
  • Ability to work in a fast-paced environment, with a focus on customer satisfaction and sales growth.
About Us

The ODP Corporation is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence. We empower every business, professional, and consumer to achieve more every day.

We are committed to providing equal employment opportunities in all employment practices, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation, or any other characteristic protected by law.



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