Customer Service Representative
1 week ago
Lowes Foods is seeking a skilled Customer Service Representative to join our retail sales team. As a key member of our team, you will be responsible for providing exceptional guest experiences and ensuring seamless transactions.
**Job Summary:**
This role involves working in a fast-paced environment, processing guest orders accurately, handling cash and credit transactions efficiently, and maintaining a clean work area. You will also be expected to collaborate with colleagues to achieve common goals and grow the community.
**Key Responsibilities:**
1. Process guest orders accurately, ensuring proper recording of sales.
2. Handle all monies and tender, adhering to accounting procedures for all transactions.
3. Bag guests' orders, place in carts or hand them to guests, following Lowes Foods carryout practices.
4. Work collaboratively with team members to build strong relationships and foster a sense of community.
5. Maintain a clean and organized work area at all times.
6. Direct guests into checkout lanes to maintain efficient guest flow and meet the Guest Arrival standard.
7. Implement cash controls and procedures to prevent shrinkage.
8. Perform other duties as assigned by management.
**Requirements:**
To succeed in this role, you should possess:
1. A friendly and outgoing personality.
2. Excellent communication and teamwork skills.
3. Ability to lift 25 lbs consistently and 15 lbs constantly.
4. Strong math skills and ability to read and understand information.
5. Effective communication and guest service skills.
6. Ability to stand for extended periods and retrieve shopping carts.
7. Willingness to bend and lift to load guest orders into vehicles.
**What We Offer:**
As a valued member of our team, you can expect a competitive estimated salary range of $12.50 - $15.00 per hour, depending on experience and location. Our comprehensive benefits package includes opportunities for growth and development, a positive work environment, and recognition for your contributions.
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