Retail Operations Leader

3 days ago


Banner Elk, North Carolina, United States Food Lion Full time
Job Overview

The Customer Service Manager plays a vital role in maintaining high standards of customer service within our stores. This involves working closely with the Customer Service Team to ensure that all customers receive prompt, accurate, and friendly service.

Responsibilities:

  • Provide excellent customer service by greeting customers, engaging them in conversation, and resolving any issues promptly.
  • Ensure store office functions are completed accurately and on time using accounting packets.
  • Maintain knowledge of office procedures, including cash reports, register checkups, deposits, Western Union, money orders, and Coinstar.
  • Report any register malfunctions to the Customer Service Manager or place service calls in an efficient manner.


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