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Chief Operations Officer

2 months ago

Elmhurst, Illinois, United States Sky Zone Elmhurst Full time

Sky Zone Elmhurst is seeking a Chief Operations Officer to manage all personnel, financial resources, and operational activities of our local unit. The ideal candidate will be responsible for enhancing workflows, guiding teams, and upholding organizational policies. Success in this position requires a strategic leader who is confident in data-driven decision-making, fostering team development, and ensuring profitability. Ultimately, you will play a crucial role in driving the growth and success of our company.

Key Responsibilities

  • Supervise daily operational activities
  • Develop and execute strategies that align with our objectives
  • Manage budgets effectively and optimize costs
  • Enhance processes and enforce company policies
  • Ensure team productivity and support professional growth
  • Oversee the recruitment and training of new employees
  • Assess and enhance operational and financial outcomes
  • Lead the performance evaluation process for team members
  • Compile regular performance reports for ownership
  • Ensure compliance with health and safety standards
  • Address challenges such as profit decline, team conflicts, and competitive pressures

Required Skills

  • Demonstrated experience in a senior management or operations leadership role
  • Experience in the family entertainment sector is highly advantageous
  • Comprehensive understanding of business functions including finance, HR, procurement, and operations
  • Strong analytical and problem-solving skills
  • Exceptional communication abilities
  • Outstanding organizational and leadership capabilities
  • Relevant educational background, with a BSc/BA in Business or a related field; an MBA is a plus