Lead Restaurant Equipment Service Specialist

2 weeks ago


Austin, Texas, United States Whataburger Full time
Job Summary

This role leads a team of Restaurant Kitchen Equipment Service Technicians responsible for successful execution of repairs in multiple Whataburger restaurants within a geographic zone.

Key Responsibilities
  • Properly maintains all equipment in Whataburger restaurants, including commercial kitchen equipment, HVAC and refrigeration equipment, and building interior and exterior components.
  • Effectively troubleshoots and problem solves a variety of service issues.
  • Mentors and trains team members.
  • Completes administrative tasks using current technology to help meet departmental goals and procedures.
  • Collects and evaluates bids from outside service vendors.
  • Ensures a safe, efficient, and reliable operating system in Whataburger restaurants.
Requirements
  • 3+ years' field experience in HVAC and commercial refrigeration.
  • 3+ years' work experience in commercial kitchen equipment repair or educational equivalent.
  • 1+ years' experience in construction trade and carpentry fields (preferred).
  • 1+ years' experience preferably in restaurant industry (preferred).
  • Experience in handling multiple administrative tasks.
  • Experience in establishing and maintaining an effective working relationship with management, vendors, and co-workers.
Preferred Qualifications
  • Strong refrigeration & HVAC knowledge / skills.
  • Strong commercial kitchen equipment knowledge / skills.
  • Basic carpentry, plumbing, and intermediate electrical knowledge / skills.
  • Working knowledge of Americans with Disabilities Act (ADA) guidelines and all job-related regulations requiring code enforcement.
  • Proficiency in MS Office Word, Excel, and Outlook.
  • Proficiency in Workday.
Professional Certification
  • Environmental Protection Agency (EPA) Certification or CFC Certification.
  • HVAC State Certified License (preferred).
  • State-licensed Mechanical Contractor or Journeyman's license preferred (required in Oklahoma).
  • Commercial Food Equipment Service Association (CFESA) Certification (preferred).


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