Lead Restaurant Equipment Service Manager

1 month ago


Austin, Texas, United States Whataburger Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant Kitchen Equipment Service Technician to lead our team of service technicians in providing exceptional service to our Whataburger restaurants. As a key member of our facilities team, you will be responsible for ensuring the smooth operation of our restaurants by maintaining and repairing commercial kitchen equipment, HVAC systems, and building components.

Key Responsibilities
  • Lead a team of service technicians in executing repairs and maintenance tasks in multiple Whataburger restaurants.
  • Maintain all equipment in Whataburger restaurants, including commercial kitchen equipment, HVAC systems, and building components.
  • Effectively troubleshoot and problem-solve a variety of service issues.
  • Mentor and train team members to ensure they have the necessary skills and knowledge to perform their duties.
  • Complete administrative tasks using current technology to help meet departmental goals and procedures.
  • Collect and evaluate bids from outside service vendors.
  • Ensure a safe, efficient, and reliable operating system in Whataburger restaurants.
Requirements
  • 3+ years' field experience in HVAC and commercial refrigeration.
  • 3+ years' work experience in commercial kitchen equipment repair or educational equivalent.
  • 1+ years' experience in construction trade and carpentry fields (preferred).
  • 1+ years' experience preferably in restaurant industry (preferred).
  • Experience in handling multiple administrative tasks.
  • Experience in establishing and maintaining an effective working relationship with management, vendors, and co-workers.
Preferred Qualifications
  • Strong refrigeration & HVAC knowledge / skills.
  • Strong commercial kitchen equipment knowledge / skills.
  • Basic carpentry, plumbing, and intermediate electrical knowledge / skills.
  • Working knowledge of Americans with Disabilities Act (ADA) guidelines and all job-related regulations requiring code enforcement.
  • Proficiency in MS Office Word, Excel, and Outlook.
  • Proficiency in Workday.
Working Conditions/Travel Requirements

Expected to work the necessary time to satisfactorily fulfill job responsibilities. Must be able to report to work timely and as required by operational/business needs. Must be able to work a full-time schedule and work outside of normal business hours when necessary. Must be able to travel both locally and long distances (including air travel), to worksites, meeting sites, and other locations. Must possess a valid driver's license, submit to releasing a Motor Vehicle Record that adheres to the Whataburger standards and maintain current automobile liability at minimum levels in their state of residence.



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