Customer Service Representative

3 weeks ago


West Mifflin, Pennsylvania, United States Wal-Mart Stores , Inc. Full time

**About the Role:** As a customer service representative at Wal-Mart Stores, Inc., you will be the face of our organization. Your duties will encompass providing exceptional customer service, handling returns and exchanges, and maintaining a welcoming environment throughout the store. This role demands a high level of energy, positivity, and multitasking ability to ensure seamless operations during busy periods such as evenings, weekends, and holidays.

**Key Responsibilities:**
* Respond to customer inquiries, resolve issues promptly, and provide solutions.
* Manage cash register operations accurately, handle transactions efficiently, and maintain a neat workspace.
* Interact with colleagues to support tasks such as cart collection, equipment operation, and maintenance of restrooms, salesfloor, and parking lot.
* Comply with company policies, procedures, and guidelines to ensure adherence to quality standards.

**Compensation Package:** The estimated hourly wage for this position is $14.00 to $26.00. Additional benefits include paid time off, parental leave, family care leave, bereavement, jury duty, and voting days. Health benefits cover medical, vision, and dental expenses, while financial benefits include 401(k), stock purchase, and company-paid life insurance.



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