Club Operations Specialist

7 days ago

Bronx, New York, United States Blink Fitness Full time
Role Overview

The Assistant Club Manager plays a pivotal role in supporting the Club Manager in the day-to-day operations of the club. As an active team member, this individual will set the tone for a welcoming and positive atmosphere, ensuring exceptional service to all Members, Guests, and colleagues.

Key Responsibilities
  • Drive sales through successful tour execution and lead generation activity.
  • Execute initiatives that support the delivery of the Blink member experience.
  • Manage staff performance on a daily basis.
  • Assist in driving Personal Training revenue.
  • Interview, hire, train, and develop new staff members.
Specific Duties
  • Conduct weekly inventory, including retail, beverage, marketing collateral, and maintenance supplies.
  • Place monthly supply orders and retail orders as needed via the Blink web portal.
  • Create Front Desk and Maintenance schedules.
  • Order drinks weekly.
  • Manage cash reconciliation and deposit process.
  • Receive and adjust retail inventory via club management software.
  • Complete onboarding of all new associates.
Team Expectations
  • Facilitate new Member sign-ups and Guest trial transactions.
  • Maintain cleanliness and organization of all areas in the Club.
  • Ensure high visibility throughout the Club.
  • Guarantee the safety of Members, Guests, and Team.
Requirements
  • Proven leadership ability in an educational, fitness, or professional setting.
  • Minimum one (1) year management/key holder/MOD experience in a customer service business.
  • Proven ability to direct and train team.
  • Excellent verbal and written communication skills.
  • Possess honesty and personal integrity.
  • Enthusiastic, energetic, friendly, and personable.
  • Passionate, intelligent, and knowledgeable regarding the fitness industry.
  • Current CPR/AED certification.
  • Computer literate on the Microsoft Suite.
  • Hardworking and diligent.
  • Excellent time management, organizational, problem-solving, and follow-up skills.
Compensation and Benefits
  • Career Advancement opportunities.
  • Complimentary Blink membership.
  • Fun working environment.
  • Pay Transparency: Min $16.50 Max $18.50/hr.
About Blink Fitness

Blink Fitness is a premium quality, value-based fitness brand founded in 2011 by executives at Equinox. With over 100 locations throughout New York, New Jersey, Pennsylvania, and California, Blink puts Mood Above Muscle, celebrating the positive feeling you get from exercise, not just the physical benefits.

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