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Dunkin' Donuts Shift Manager

2 months ago

Kingsport, Tennessee, United States Dunkin' Donuts Full time
About the Role

We are seeking a dynamic and customer-focused Shift Leader to join our Dunkin' Donuts team. As a Shift Leader, you will be responsible for leading a team of crew members, ensuring excellent customer service, and driving operational excellence.

Key Responsibilities
  • Leadership and Team Management: Inspire and coach crew members to deliver exceptional customer service and achieve store goals.
  • Guest Experience: Lead by example in delivering top-tier guest service, setting the standard for your team.
  • Operational Excellence: Drive operational standards and efficiency, ensuring each guest leaves happier.
  • Training and Development: Enhance your skills with our comprehensive training programs, including ServSafe certification.
  • Performance Accountability: Set clear goals and hold team members accountable during your shift.
Requirements
  • Strong Communication Skills: Effective math and writing skills are essential for success in this role.
  • Leadership Experience: Experience in restaurant, retail, or supervisory roles is preferred.
  • Age and Language: Must be at least 18 years of age and fluent in English.
  • Flexibility: Ability to work various shifts as required.
What We Offer
  • Weekly Pay: Receive regular paychecks every week, adding stability and ease to your financial planning.
  • Paid Time Off: Enjoy well-earned breaks with our paid time off policy.
  • Career Advancement: Explore opportunities for growth within our organization we value internal promotion and career development.
  • 401(k) with 6% Match: Plan for your future with our robust 401(k) program, including a generous company match.
  • Pay Rate: $12/hr

Take the lead in a role where your efforts are recognized and truly matter. Apply now to become a Shift Leader at Dunkin' Donuts and be part of a team that brings joy and delicious coffee to our community every day.