Dunkin' Donuts Shift Leader
2 weeks ago
We are seeking a dynamic Shift Leader to join our team at Dunkin' Donuts. As a key member of our leadership team, you will be responsible for guiding our crew members and ensuring a delightful guest experience.
Key Responsibilities- Lead by example in delivering top-tier guest service and set the standard for your team.
- Drive operational standards and efficiency, ensuring each guest leaves happier.
- Manage team dynamics effectively, ensuring smooth operations and a positive work environment.
- Enhance your skills with our comprehensive training programs, including ServSafe certification.
- Guide crew members through their shifts, clearly communicating responsibilities, providing feedback, and acknowledging their achievements.
- Uphold our commitment to guest service, fostering a sense of urgency to meet needs and resolve any issues.
- Ensure that quality, service, and cleanliness standards are consistently met.
- Oversee the execution of restaurant standards and marketing initiatives to effectively manage labor and food costs.
- Safety and Security: Ensure adherence to all policies regarding cleanliness, food safety, and restaurant security.
- Strong communicators with effective math and writing skills.
- Experience in restaurant, retail, or supervisory roles is preferred.
- Must be at least 18 years of age and fluent in English.
- Energetic leaders who can inspire teams and deliver exceptional guest experiences.
- Ability to pass a background check and drug test.
- Flexibility to work various shifts as required.
GPM Investments, LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation or any other basis prohibited by applicable law.
This Organization Participates in E-Verify.
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