Bicycle Service Technician

4 weeks ago


Lockport, New York, United States Trek Bicycle Full time

About the Role:

As a Trek Service Technician/Advisor, you will be responsible for providing exceptional customer service and ensuring that every bike that leaves our store is in perfect working condition. You will troubleshoot repairs, service bikes, and install accessories, all while building relationships with our customers and providing them with a positive experience.

Key Responsibilities:

  • Provide exceptional customer service and ensure customer satisfaction
  • Troubleshoot repairs and service bikes
  • Install accessories and perform routine maintenance
  • Build relationships with customers and provide them with a positive experience

Requirements:
  • Self-motivation and a positive, team-focused mentality
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Knowledge of bicycle mechanics and repair techniques

What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A fun and dynamic work environment
  • Discounts on Trek products and services

Why Trek?
  • We are a company that values our employees and provides them with opportunities for growth and development
  • We offer a competitive salary and benefits package
  • We have a fun and dynamic work environment
  • We are committed to providing exceptional customer service and ensuring that every bike that leaves our store is in perfect working condition


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