Ambulatory Care Nurse
7 days ago
Mass General Brigham is seeking a skilled Ambulatory Care Nurse to join our team in Everett, Massachusetts.
Job Summary:
We are looking for a dedicated and compassionate Registered Nurse to provide high-quality care to patients in our Ambulatory Medical Surgical Specialties and Float Pool. The successful candidate will have a strong background in ambulatory care, excellent communication skills, and the ability to work effectively in a fast-paced environment.
Responsibilities:
- Provide nursing support and care to patients within the Ambulatory Medical Surgical Specialties and Float Pool.
- Ensure that ambulatory patients are seen in a timely manner by the appropriate clinician(s) and that appropriate coordination of care and communication is maintained with the patients and referring providers.
- Provide clinical telephone triage, especially for urgent clinical situations, and general nursing support for patients across the Division of Ambulatory Medical Surgical and Specialties.
- Maintain familiarity with department activity and a close working relationship with clinicians and support staff to provide the most appropriate triage and facilitate timely and effective communication and scheduling.
- Participate in departmental and organizational quality management and/or quality improvement projects as directed by the leadership team.
- Proficient use of the electronic medical record, documenting in a manner that is clear, complete, concise, and in SBAR format when appropriate to remain compliant with nursing standards.
- Work in a normal office setting, work entails extended periods of sitting and fast-paced, phone-based care.
- Prepare, perform, and document the coordination of clinical care including, but not limited to, assisting patients with medication questions, delivering lab results, and providing patient education as needed and requested.
- Work collaboratively to provide excellent care to patients and families in the safest environment.
Requirements:
- Education: Graduate of an approved school of nursing with current registration in Massachusetts.
- Experience: Minimum of 6 months of recent (within 12 months) clinical nursing experience in an Ambulatory Clinic/Practice setting and/or Emergency room setting required.
- Minimum of 6 months of nursing experience with telephone triage required, and telephone triage must be the main responsibility of this experience.
- Experience with in-person triage and clinical assessment techniques of an adult patient within the last 4 years is required.
- Ambulatory Neurology experience strongly preferred.
- Experience in an Ambulatory Medical Specialty (not procedural) area or Primary Care with patient care delivery as an RN is strongly preferred.
- Must be comfortable with all aspects of patient care in person and via telephone.
- Case Management experience preferred.
Preferred Qualifications:
- Certification or desire to obtain certification in Ambulatory Care or an ambulatory Specialty area within 2 years is preferred.
- Able to work weekend rotation per the MNA contract Mass General Brigham Job ID #.
About Mass General Brigham:
Mass General Brigham is a leading healthcare system in the Northeast, dedicated to providing high-quality, patient-centered care to our communities. We are committed to advancing the art and science of healthcare through innovation, education, and research.
Benefits:
Mass General Brigham offers a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan and paid time off.
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