Medical Office Assistant
2 weeks ago
Pentucket Medical, a member of Mass General Brigham Community Physicians, has been providing exceptional healthcare to the residents of the Merrimack Valley for 50 years. Our commitment to clinical excellence, diversity, equity, and inclusion, and our generous employee offerings, such as a competitive benefits package, enable our professionals to build a rewarding career while positively impacting patient health.
The OpportunityWe are seeking a full-time Practice Assistant to cover shifts at both of our ExpressCare locations in Lawrence and Andover, Massachusetts. As a Practice Assistant, you will play a vital role in ensuring the smooth operation of our clinics, providing excellent customer service, and supporting our clinical teams.
Key Responsibilities- Welcome patients into the clinic with a focus on exceptional customer service.
- Identify at-risk patients and alert clinical leads for immediate action.
- Perform full patient registration functions, including demographic information collection, insurance verification, and eligibility.
- Schedule patients according to visit type, previously established care, and ancillary services.
- Collect co-payments and issue receipts.
- Transcribe external orders for ancillary services.
- Utilize a web-based patient care tracking system.
- Schedule patients for testing and coordinate with clinical staff to enhance clinic efficiency and control wait times.
- Correspond and coordinate with ExpressCare contracted accounts.
- Comply with specialized billing workflows.
We are looking for a highly motivated and organized individual with a minimum of 1 year of customer service experience. Previous experience in a medical office environment is preferred, as is bilingual proficiency.
What We OfferAs a member of the Mass General Brigham Community Physicians team, you will enjoy a competitive benefits package, opportunities for professional growth and development, and the satisfaction of working in a dynamic and supportive environment.
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Medical Office Assistant
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Andover, Massachusetts, United States Mass General Brigham Community Physicians Full timeAbout the RoleWe are seeking a highly skilled and organized Practice Assistant to join our team at Pentucket Medical in Andover, MA. As a key member of our internal medicine office, you will play a vital role in ensuring the smooth operation of our practice.Key ResponsibilitiesProvide exceptional patient care and support, including greeting patients,...
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Medical Office Assistant
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Andover, Massachusetts, United States Mass General Brigham Community Physicians Full timeAbout UsPentucket Medical, a member of Mass General Brigham Community Physicians, has been providing exceptional healthcare to the residents of the Merrimack Valley for 50 years. Our commitment to clinical excellence, diversity, equity, and inclusion, and our generous employee offerings, make us an attractive choice for professionals seeking a rewarding...
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Medical Office Assistant
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Andover, Massachusetts, United States Mass General Brigham Full timeAbout UsPentucket Medical, a member of Mass General Brigham Community Physicians, has been providing exceptional healthcare to the residents of the Merrimack Valley for 50 years. Our commitment to clinical excellence, diversity, equity, and inclusion, and generous employee offerings, such as our competitive benefits package, enable our professionals to build...
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