Customer Service Representative
3 weeks ago
We are seeking a highly skilled Bilingual Customer Service Receptionist to join our team at D E W Produce Inc. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving customer issues, and maintaining accurate records of customer interactions.
Key Responsibilities:
- Respond to customer inquiries and complaints in a timely and professional manner
- Provide product and service information to customers
- Troubleshoot and resolve product issues and concerns
- Document and update customer records
- Develop and maintain a knowledge base of our products and services
- Perform other office responsibilities as needed
Requirements:
- Previous experience in customer service, sales, or related fields
- Fluency in Spanish and ability to translate customer orders
- Excellent communication and interpersonal skills
- Ability to prioritize and multitask
- Positive and professional demeanor
About Us:
D E W Produce Inc is a family-run food distributor serving local restaurants and schools in the surrounding area. We offer a dynamic and supportive work environment and opportunities for growth and development.
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