Customer Service Representative

3 weeks ago


Crete, Nebraska, United States D E W Produce Inc Full time
Job Summary

We are seeking a highly skilled Bilingual Customer Service Receptionist to join our team at D E W Produce Inc. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving customer issues, and maintaining accurate records of customer interactions.

Key Responsibilities:

  • Respond to customer inquiries and complaints in a timely and professional manner
  • Provide product and service information to customers
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records
  • Develop and maintain a knowledge base of our products and services
  • Perform other office responsibilities as needed

Requirements:

  • Previous experience in customer service, sales, or related fields
  • Fluency in Spanish and ability to translate customer orders
  • Excellent communication and interpersonal skills
  • Ability to prioritize and multitask
  • Positive and professional demeanor

About Us:

D E W Produce Inc is a family-run food distributor serving local restaurants and schools in the surrounding area. We offer a dynamic and supportive work environment and opportunities for growth and development.



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