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Assistant Housekeeping Manager
2 months ago
We are seeking a highly skilled and experienced Assistant Housekeeping Manager to join our team at Staybridge Suites. As a key member of our housekeeping department, you will be responsible for supervising and coordinating housekeeping operations and employees to ensure the highest level of cleanliness and service for our guests.
Key Responsibilities:- Inspect and evaluate the quality of services to meet guest needs and ensure guest satisfaction
- Provide input to the Housekeeping Manager and General Manager on hiring, scheduling, discipline, and dismissal of housekeeping employees
- Schedule staff according to standards and forecasted occupancy
- Assist in orientation, training, and development of employees
- Maintain departmental communications through effective use of staff meetings, log books, and bulletin boards
- Conduct daily/weekly inspections of rooms and public areas
- Monitor and maintain the level of cleanliness in rooms, suites, storage areas, laundry, rest rooms, and public areas
- Enforce procedures for security of guest, employee, and hotel property
- Communicate with front desk, maintenance, or admitting personnel on rooms ready for occupancy
- Maintain standard procedures for security and return of guest lost and found items
- Assist management in achieving productivity and labor cost goals established by the brand, company, and hotel
- Conduct monthly inventory of linen, supplies, and equipment and provide employees with adequate supplies and operating equipment
- Assist in the process of ordering and receiving supplies as necessary to maintain inventory levels and par stock
- Work with management to resolve guest complaints
- Maintain energy management practices, policies, and procedures
- May be required to work as a room attendant or in laundry as staffing needs are determined
- Ensure cleanliness/tidiness of pool, fitness areas, meeting rooms, and public areas
- May serve as "Manager-on-Duty" as required
- Perform miscellaneous job-related duties as assigned
- Regular attendance is essential
- May be required to work varying schedules and holidays
- Required to fully comply with the hotel's rules and regulations
- Any combination of education and experience equivalent to graduation from high school or any other combination of education, trade school, training, trade skill, or experience that provides the required knowledge, skills, and abilities
- Work indoors and out
- Often deal with hazardous materials, including bodily waste and cleaning chemicals
- Ability to stand and walk for extended periods of time
- Ability to lift up to 50 pounds
- Maintain a well-groomed and professional appearance
American Hospitality Management, Inc. (AHM) is a nationwide, award-winning, hospitality management group servicing limited and full-service hotels, extended stay, and resort properties. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.