Housekeeping Room Attendant

2 weeks ago

Lexington, Kentucky, United States 21c Museum Hotels Full time
Housekeeping Room Attendant

At 21c Museum Hotels, we're looking for a skilled Housekeeping Room Attendant to join our team. As a key member of our housekeeping team, you'll be responsible for ensuring our guest rooms and public areas are clean and well-maintained.

Responsibilities:
  • Clean and prepare guest rooms and public areas to meet our high standards of cleanliness and presentation.
  • Retrieve items from shelves and storerooms, set up cleaning carts with supplies, and maintain a clean and organized workspace.
  • Clean windows, doors, walls, closets, and fixtures in rooms, public areas, and hallways.
  • Use ladders or stools to clean hard-to-reach areas.
  • Wash shower walls and tubs, clean toilets and stall walls, wipe exposed pipes, clean mirrors, sinks, and walls.
  • Replace towels, soaps, and room amenities, and restock literature that has been removed or soiled.
  • Wash hard floor areas by hand to remove dirt and soiled areas.
  • Dust and polish furniture, fixtures, and wall hangings, including using a duster to reach vents and ceiling corners.
  • Strip beds of all linen and remake with fresh linen, checking bedspreads, blankets, and bed pads for cleanliness and replacing if soiled.
  • Check closets for cleanliness, wiping closet doors, handles, overhead shelves, and restocking guest room supplies.
  • Vacuum rooms, public areas, and hallways, operating vacuums weighing up to 25lbs, and lifting/moving heavy furniture to vacuum entire areas of carpet.
  • Inspect door and window locks to ensure they're in working order and alert management to any unsecured or unsafe situations.
  • Inspect room equipment to ensure proper working order and report any deficiencies in writing to the Executive Housekeeper.
  • Secure and maintain custody of equipment, keys, and supplies to protect and preserve hotel property.
  • Maintain a friendly, cheerful, and courteous demeanor at all times.
  • Perform other duties as assigned, requested, or deemed necessary by management.
  • Clean patio/balcony areas by sweeping or hosing the floor, wiping down furniture and fixtures, picking up garbage, and cleaning patio/balcony doors and windows.
  • Provide assistance to other employees and departments to contribute to the best overall performance of the department and hotel.
Qualifications:
  • Able to work flexible hours, including nights and weekends.
  • Responsible, dependable, and punctual.
  • Must be able to understand and follow verbal/written instructions and communicate both verbally and in writing.
  • Clean and professional appearance.
  • Must pass a background check.

21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.

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