Senior Healthcare Operations Director

5 days ago


Portsmouth, New Hampshire, United States ChenMed Full time

We are seeking a highly skilled and experienced Senior Healthcare Operations Director to join our team at ChenMed. As a Senior Healthcare Operations Director, you will play a crucial role in ensuring the smooth operation of our healthcare centers and delivering exceptional patient care.

Key Responsibilities:
  • Oversee clinical teams to ensure VIP service delivery to patients
  • Manage center operations to meet organizational objectives and SSP metrics
  • Monitor and track key performance targets, including wait times and staff engagement
  • Lead quality selection, hiring, and training of Care Promoters and Pharmacy/Medication Technicians
  • Develop protocols to improve staff productivity and implement business strategies for growth and support
  • Ensure regulatory compliance and enforce clinical and quality standards
  • Analyze data to provide insights for process improvements
Requirements:
  • Highly developed business and clinical acumen
  • Strong knowledge of medical products, services, standards, policies, and procedures
  • Excellent leadership, interpersonal, and organizational skills
  • Proven ability to consistently meet and exceed organizational SSP metrics
  • Ability to nurture high Care Promoter engagement and low turnover

Estimated salary: $120,000 - $150,000 per year.

This is an exciting opportunity for a motivated and results-driven individual who is passionate about delivering exceptional patient care and driving business growth. If you are a seasoned healthcare professional with excellent leadership skills and a proven track record of success, we encourage you to apply.



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