Energy Efficiency Program Coordinator

4 days ago


San Antonio, Texas, United States Guidehouse Full time
Job Summary
The Energy Efficiency Program Coordinator will play a key role in supporting the Home Energy Rebate Programs. The successful candidate will have excellent communication skills, be able to work independently and as part of a team, and possess strong organizational and problem-solving abilities.

This is a dynamic position that requires a high level of energy efficiency expertise. The ideal candidate will have experience working in customer service or call center environments and be proficient in desktop applications such as Word and Excel.

Responsibilities:
1. Process applications for the Home Energy Rebate Programs in accordance with all applicable program rules and regulations.
2. Manage assigned workload with provided tools and resources.
3. Serve as primary contact with program participants and contractors of residential units.
4. Review and authorize cases involving the HER and HEAR Programs.
5. Perform other duties, tasks, and special projects as assigned.

Requirements:
We are looking for an individual with at least one year of relevant experience working in a customer service/call center/administrative environment. A High School Diploma or GED is required, while an Associate or Bachelor's degree would be preferred.

Additionally, we require strong verbal and written communication skills, detail-oriented abilities, and flexibility to prioritize and manage multiple tasks effectively. Experience with PC skills in a Windows environment, knowledge of eligible products, services, and customer service processes & procedures are also desirable.

About Guidehouse
Guidehouse offers a comprehensive total rewards package that includes competitive compensation and a flexible benefits package. Benefits include medical, dental, and vision insurance, personal and family sick time, company-paid holidays, parental leave, 401(k) retirement plan, and more.

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