Anthropologie Sales Associate

2 days ago


King of Prussia, Pennsylvania, United States Anthropologie Full time
Role Summary

A Seasonal Sales Associate at Anthropologie contributes to driving sales through providing a genuine and unique experience to each customer. This role is perfect for someone who is passionate about delivering exceptional customer service and building strong relationships with customers.

Key Responsibilities

Initiates genuine conversations to engage with customers in a personalized way, making every customer feel welcome, heard, and valued.
Supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions, driving sales and increasing customer satisfaction.
Provides a frictionless customer experience by utilizing technology to transact in the moment, find sizes and colors, and place orders for items not available in store, ensuring a seamless shopping experience.

Teamwork + Communication

Builds productive relationships with peers, asking for support when needed and making an effort to help others, fostering a positive and collaborative team environment.
Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire customers and drive sales.
Contributes to a positive team morale by participating in store initiatives and highlighting peers and leaders through the SPARKED journal, promoting a culture of recognition and appreciation.
Provides insights related to the customer and employee experience and communicates feedback to Store Leadership, ensuring continuous improvement and growth.

Visual + Business Operations

Understands their contribution to service and selling on every shift, impacting the store's business and driving sales.
Supports the shipment process to gain awareness of product, including what's new and what's restock, contributing to completion of omni order fulfillment processes while maintaining stock levels of the floor.
Maintains Anthropologie's visual and operational standards while keeping the focus on the customer, staying current on merchandising updates and ensuring a cohesive shopping experience.

Requirements

Anthropology brand fan with a passion for delivering exceptional customer service.
Experience in customer service and teamwork, with the ability to work flexible hours to meet the needs of the store, including nights, weekends, and holidays.

Perks

URBN offers comprehensive Perks & Benefits to employees, including medical, dental, vision, PTO, generous employee discounts, retirement savings, and much more. For additional information, visit www.urbn.com/work-with-us/benefits.

Pay Range

Starting from USD $15.00/Hr. Anthropologie Wage Transparency: To view information related to various state-specific wage transparency laws, click here. Please also note, if a full-time role is eligible to participate in the Sales Bonus Program, this may result in bringing the total compensation to a higher range.

EEO Statement

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair, and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.

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