Customer Service Representative
4 weeks ago
We are seeking a highly skilled and customer-focused Customer Service Associate to join our team at Genuine Parts Company. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring their satisfaction with our products and services.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide product information and recommendations to customers
- Process customer orders and resolve any issues related to delivery or payment
- Collaborate with internal teams to resolve customer complaints and issues
- Stay up-to-date with product knowledge and company policies to provide accurate information to customers
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
- A recognition and reward program for outstanding performance
Requirements:
- High school diploma or equivalent required
- 1-2 years of customer service experience preferred
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and meet deadlines
- Proficiency in Microsoft Office and other software applications
At Genuine Parts Company, we are committed to creating a diverse and inclusive workplace that values and respects all employees. We are an equal opportunity employer and welcome applications from diverse candidates.
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