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Patient Safety Advocate

2 months ago


Chestertown, Maryland, United States University of Maryland Medical System Full time
Job Summary

This role requires a compassionate and attentive individual to provide constant observation and support to patients who require close monitoring due to medical or behavioral reasons.

Key Responsibilities
  1. Obtain verbal report from the patient's nurse to include information regarding the patient's identified care needs, diagnosis, visual, auditory, or language barriers, as well as any special considerations.
  2. Maintain a calm composure and a soft tone when communicating with the patient.
  3. Verbally redirect the patient from engaging in risky and harmful behaviors.
  4. Summon the nursing staff if the patient requires assistance through appropriate communication tools.
  5. Monitor and attempt to prevent patient from self-harm, falls, eloping, smoking, dislodging IV lines, O2 apparatus, catheters, and/or drains and dressings.
  6. Request immediate assistance for noted changes in patient condition and/or disruptive behaviors.
  7. Initiate C.P.R. procedure as needed to ensure patient care and safety.
  8. Maintain infection control practices (standard precautions and isolation precautions).
  9. Maintain appearance and order of patient rooms and work areas.
  10. Engage the patient in diversional activities such as coloring and games as appropriate.
  11. Demonstrate respect for individuals, customer service, teamwork, and collaboration.
  12. Assist in ensuring patient safety.
  13. Assume responsibility for attending required education and training.
Qualifications

High School diploma or equivalent (GED) required. Current CPR certification required. Previous healthcare experience preferred. Knowledge of proper body mechanics preferred.