Front Desk Associate Overnight Part Time

4 weeks ago


Sarasota, Florida, United States Planet Fitness -Easy Mile Fitness Full time
About Us

At Planet Fitness - Easy Mile Fitness, we're dedicated to creating a welcoming and judgement-free environment for our members. Our mission is to enhance people's lives by providing a high-quality fitness experience.

Job Description

We're seeking a Front Desk Associate to join our team. As a Front Desk Associate, you'll be responsible for providing exceptional customer service to our members, guests, and fellow team members. Your primary duties will include:

  • Greeting members and guests, answering questions, and assisting with check-in.
  • Promoting our Judgement Free Zone by connecting with members on the club floor and offering support in their fitness journeys.
  • Resolving member concerns and escalating to a manager as needed.
  • Answering phones and assisting callers with their inquiries.
  • Performing membership-related functions, such as sign-ups, updates, and cancellations.
  • Executing retail transactions and driving sales goals.
  • Ensuring the cleanliness and sanitization of exercise equipment, Black Card spa amenities, and communal spaces.
What We Offer

As a Front Desk Associate, you'll enjoy a range of benefits, including:

  • A free Black Card membership.
  • 401(K) and Roth Retirement Savings Plan.
  • Employee perks and discounts.
  • Engaging team-building competitions and social events.
Requirements

To be successful in this role, you'll need:

  • 6-12 months of experience in a customer service environment.
  • Must be 18 years of age or older.
  • Ability to pass a background check.
  • Willingness to become CPR/AED certified.
  • Basic computer proficiency.

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