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Vision Care Specialist

2 months ago


Racine, Wisconsin, United States EssilorLuxottica Group Full time
Job Summary

The Sales Associate plays a vital role in delivering exceptional customer experiences and driving sales growth at EssilorLuxottica Group. As a key member of our team, you will be responsible for providing top-notch service, recommending products, and meeting sales targets.

Key Responsibilities
  • Sales and Customer Service: Consistently meet or exceed sales targets by cultivating existing customer relationships and building new ones.
  • Product Knowledge: Utilize optical prescriptions to recommend specific lenses and lens coatings, ensuring customers receive the best possible vision solutions.
  • Frame Selection and Coordination: Assist patients in selecting frames, coordinating frames with optical measurements, and providing expert advice on vision solutions.
  • Measurement and Consultation: Conduct measurements using appropriate optical tools and consult with Opticians as needed to ensure accurate and precise results.
  • Store Environment and Teamwork: Contribute to a positive store environment by fostering strong relationships with peers, management, doctors, and support staff.
  • Appearance and Organization: Take pride in maintaining a clean, attractive, and organized store appearance, including displays and inventory.
Requirements
  • Education: High School Diploma or equivalent.
  • Experience: 1+ year of experience in retail or customer service.
  • Skills: Familiarity with point-of-sale systems, computers, and calculators, with basic phone and math skills.
  • Adaptability: Embrace new technology and change with a high level of accuracy.
  • Sales and Communication: Ability to sell using sales skills and accountability for sales results, with a desire to meet goals.
  • Self-Motivation and Multitasking: Strong communication skills (oral and written) and self-motivation, with the ability to multitask and respond flexibly in a quickly changing environment.