Client Service Representative

2 days ago


Cuyahoga Falls, Ohio, United States Rose Pest Solutions Full time
Overview

Rose Pest Solutions is seeking a skilled and detail-oriented individual to fill the role of Client Service Representative. As a key member of our Service Center team, you will be responsible for providing exceptional client service, coordinating service requests, and ensuring seamless communication between clients, management, and service employees.

Responsibilities
  • Schedule service requests and log client calls
  • Process service paperwork, prepare route schedules, and input payroll hours and production
  • Provide administrative support to the sales team and Service Center management
  • Communicate with clients to coordinate service response and perform collections on past due accounts
  • Explain and sell residential services to prospective clients
Requirements
  • High school diploma or equivalent
  • Valid motor vehicle operator's license and good driving record
  • Ability to read, speak, write, and comprehend English
  • Proficient in MS Windows and basic office software programs
  • Excellent oral and written communication skills
Benefits
  • $17.25/hr + commission
  • Medical, dental, vision, and prescription insurance
  • Competitive wages and bonus plan
  • 401(K) savings plan with company match
  • Flexible spending account and paid holidays, vacation, and sick days


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