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**About the Role**
We are seeking a highly motivated and customer-focused individual to join our team as a Licensed Insurance Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and helping them navigate their insurance needs.
Key Responsibilities:
- Establish and maintain strong customer relationships through regular communication and follow-up.
- Provide accurate and timely information to customers regarding insurance products, policies, and claims.
- Use a customer-centric approach to educate customers about insurance options and provide personalized recommendations.
- Maintain accurate records and reports to ensure seamless communication with customers and internal stakeholders.
- Collaborate with the team to achieve sales and customer satisfaction goals.
Requirements:
- Property & Casualty license (required)
- Life and Health license (required)
- Excellent interpersonal and communication skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong organizational and time management skills
- Ability to learn and adapt to new systems and processes
- Commitment to providing exceptional customer service
About Our Agency:
Meghan MacDonald - State Farm Agency is a dynamic and growing insurance agency dedicated to providing exceptional service to our customers. We are committed to building strong relationships with our clients and helping them achieve their insurance goals.