Customer Engineer III

2 days ago


Houston, Texas, United States Canon USA & Affiliates Full time
Job Title: Customer Engineer III

Canon Medical Systems USA, Inc. is seeking a highly skilled Customer Engineer III to join our team. As a key member of our field service operations, you will be responsible for installing, maintaining, and servicing medical imaging equipment across multiple product lines.

Key Responsibilities:

  • Install and maintain medical imaging equipment effectively and efficiently.
  • Perform PM inspections per equipment specifications and standards.
  • Prepare work orders, parts orders, part returns, mileage logs, expense forms, time sheets, and other administrative paperwork.
  • Maintain all assigned assets per company P&P.
  • Improve personal productivity by enhancing product knowledge through formal and on-the-job training.
  • Service and periodic maintenance of diagnostic imaging equipment on multiple products in one modality.
  • Answer technical and applications questions.
  • Capable of installing multiple products in one modality.
  • Maintain excellent customer relations.
  • Maintain accurate and complete documentation.
  • Perform and document FDA and SPD testing on assigned products.
  • Keep current with latest technical developments in multiple product lines.
  • Support field service operations with technical knowledge on multiple product lines.

Requirements:

  • Proven ability in developing and maintaining effective internal and external working relationships.
  • 2 Year / Associate's Degree in Electronics technology or equivalent work experience in lieu of degree.
  • 2 years Advanced electronics experience.
  • 3 years Field service experience.

About Us:

Canon Medical Systems USA, Inc. is a world leader in diagnostic imaging. We offer a competitive salary and benefits package and support a diverse workplace. We are an equal opportunity employer and welcome applications from qualified candidates without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability.


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