ITSM Solutions Specialist

5 days ago


Arizona City, Arizona, United States FlexTG Full time

Company Overview

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Flex Technology Group is a leading provider of Managed Print Services with a nationwide presence. As the largest Brand-Neutral Managed Print Services provider, we deliver cutting-edge solutions to clients across various industries. Our extensive support network and proprietary technology make us stand out from the competition.

Salary and Benefits

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The salary range for this position is $108,000-$141,000 per year. We offer a comprehensive benefits package that includes competitive compensation, career growth opportunities, and professional development programs.

Job Description

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We are seeking an experienced ITSM Solutions Specialist to join our team. The ideal candidate will have hands-on experience with ServiceNow configurations, customizations, and integrations. Key responsibilities include designing, developing, and maintaining ServiceNow integrations, configuring ITSM systems, implementing REST APIs and web services, creating customer-facing portals, troubleshooting issues, and collaborating with cross-functional teams.

Required Skills and Qualifications

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To be successful in this role, you should have a bachelor's degree in computer science or a related field, 3-5 years of experience in ITSM engineering, strong knowledge of ServiceNow, and experience with ITIL processes. Preferred qualifications include ITIL Intermediate certification, experience with ServiceNow modules, and familiarity with automation tools.

Benefits at FlexTG

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Flex Technology Group is committed to providing equal employment opportunities to all employees and applicants. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information, pregnancy, or protected veteran status. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, benefits, leaves of absence, compensation, and training.

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