Enrollment Coordinator

6 days ago

Lynchburg, Virginia, United States Commonwealth of Virginia Full time
{"title": "Enrollment Specialist", "description": "

Job Summary:

Central Virginia Community College is seeking a highly skilled Enrollment Specialist to provide exceptional customer service to students, faculty, and staff. The successful candidate will be responsible for managing the main phone line, assisting with admission and enrollment questions, and directing calls to appropriate personnel.

Key Responsibilities:

  • Provide front counter customer service in-person, via email, and telephone.
  • Assist with graduation application processing and ceremony preparations.
  • Work with various departments throughout the college to assist staff with enrollment services, roster questions, and general information.
  • Update Attendance Procedures and Syllabus Attachment documents each semester.
  • Process class rosters, perform drops and/or withdrawals, and maintain accurate student records.
  • Assist students with enrolling and dropping courses, printing class schedules, and explaining admission requirements.

Requirements:

  • Prompt, courteous, and professional customer service.
  • Strong computer skills, including typing at least 45 wpm with 95% accuracy.
  • Ability to work with minimum supervision in a busy office.
  • Proficient with MS Word, Excel, and Outlook.
  • Ability to multi-task and maintain accurate records.

Preferred Qualifications:

  • Experience with PeopleSoft.

Work Environment:

Central Virginia Community College is a comprehensive two-year institution of higher education with an enrollment of approximately 5,000 students. The successful candidate will work in a fast-paced office environment with a team-oriented atmosphere.

", "lang_code": "en"}

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