Help Desk Associate

1 week ago


Missouri City, Texas, United States TalentBridge Full time
Job Title: Customer Service Representative

TalentBridge is a leading staffing agency, and we are seeking an experienced Customer Service Representative to join our team. This role is based in Missouri City, TX.

The estimated salary for this position is $45,000 - $55,000 per year.

Job Description

We are looking for a skilled customer service professional who can ensure that our clients receive outstanding service at every step of the experience. As a Customer Service Representative, you will work closely with customers, business partners, and drivers to resolve issues and meet commitments.

Your day-to-day tasks will include:

* Assisting customers via telephone and email
* Handling customer complaints in a professional manner
* Diagnosing and resolving problems or issues
* Monitoring delivery routes

What You'll Need to Excel

To be successful in this role, you will need:

* Experience with Microsoft Office programs such as MS Project, Word, Excel, and PowerPoint
* A high school diploma or equivalent
* 1-year related experience preferably within a call center environment
* Strong customer service skills and the ability to satisfactorily resolve issues
* Solid ability to multitask with exceptional organizational skills
* Ability to thrive under pressure while delivering solutions that exceed customer expectations

About TalentBridge

TalentBridge is a company that values customer satisfaction and strives to deliver exceptional results. We offer a dynamic work environment and opportunities for growth and development.

This job description has been formatted to provide a clear understanding of the role and requirements. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply.
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