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Sales and Service Representative

2 months ago

Stockton, California, United States Office Depot Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Part Time Store Associate at Office Depot. As a key member of our sales team, you will play a vital role in delivering exceptional customer experiences and driving sales growth.

Key Responsibilities
  • Customer Engagement
    • Provide exceptional customer service by proactively engaging with customers and addressing their needs.
    • Utilize sales techniques to promote products and services that meet customer needs.
    • Maintain awareness of promotions, sales, and loyalty programs to effectively communicate with customers.
  • Store Operations
    • Maintain a clean and organized store environment, adhering to company standards.
    • Ensure accurate inventory management, including scanning, investigating, and filling inventory lows and outs.
    • Support freight processes, including sorting and stocking, to ensure efficient store operations.
  • Print and Technology Expertise
    • Develop and maintain personal selling skills and product knowledge through training and education.
    • Continuously update knowledge of print and technology products and services to effectively assist customers.
  • Sales Techniques
    • Apply sales principles to create satisfying customer interactions and drive sales growth.
    • Ensure compliance with company policies, procedures, and practices, supporting loss prevention efforts.
Requirements
  • Education and Experience
    • High school diploma or equivalent education preferred.
    • No previous experience required, but basic computer skills and ability to use technology are essential.
    • Excellent interpersonal and communication skills, with the ability to establish a selling relationship with customers and colleagues.
  • Personal Qualities
    • Client-focused, positive, and engaging, with a passion for delivering exceptional customer experiences.
    • Action-oriented, with a commitment to driving sales growth and operational excellence.
About Office Depot

Office Depot is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence. We empower every business, professional, and consumer to achieve more every day.

Compensation and Benefits

You will be eligible to participate in the Retail Store Hourly Non-Management Incentive program, with competitive salaries, a benefits package, and opportunities for growth and development within our organization.