Health and Wellness Concierge

3 weeks ago


Woodinville, Washington, United States Planet Fitness Full time
About the Position: We're looking for an energetic and compassionate individual to fill the role of Member Services Representative at Planet Fitness. As a vital member of our front desk team, you will play a crucial role in shaping the experience of our members and guests. Your passion for delivering exceptional customer service, combined with your ability to build rapport with others, will make you an invaluable asset to our team. If you thrive in a fast-paced environment and enjoy working with people from diverse backgrounds, this might be the perfect opportunity for you

Responsibilities Include:
  • Greet and assist members, prospective members, and guests with a smile.
  • Ensure seamless day-to-day operations, including managing phone calls, checking members into the system, and updating accounts as needed.
  • Promote our Judgement Free Zone philosophy, fostering a culture of inclusivity and respect among members and staff alike.
  • Cultivate meaningful relationships with our members, helping them set and achieve their fitness goals.
  • Maintain open communication with colleagues, management, and members, keeping everyone informed about important events and updates.


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